Shipping policy

Shipping Policy

Order Processing:

  • All orders are processed within 5–7 business days after receiving payment confirmation.

  • Orders are not shipped or delivered on weekends or public holidays.

  • If we are experiencing a high volume of orders, processing may be delayed. Customers will be notified via email or phone in such cases.

Shipping Methods & Charges:

  • We offer delivery across India.

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Delivery methods include reputed courier partners or in-house delivery. You will receive tracking details once your order is shipped (if applicable).

Delivery Timeframes:

  • Estimated delivery timelines are 5–7 business days from the date of dispatch.

  • For remote or non-serviceable areas, delivery may take longer.

Order Confirmation & Tracking:

  • You will receive a confirmation email or WhatsApp message with delivery details once your order is shipped.

  • If tracking is available, you will receive tracking information to monitor your shipment’s status.

Delivery Issues:

  • If you have not received your order within the estimated timeframe, please contact us at office@bharathrasoi.com or through our Contact Us page.

  • If there are any delivery errors or damaged goods, report the issue within 24 hours along with photographs for assessment and resolution.

Address & Contact Information:

  • Please ensure all shipping information, including address and contact details, are accurate when placing your order. Incorrect or incomplete information may lead to delays or failed deliveries.

Questions?
For shipping-related questions or special delivery requests, feel free to contact our customer service team at office@bharathrasoi.com.